Terms of Service

Last Updated: January 15, 2025

1. Acceptance of Terms

By accessing and using Twsila, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. User Accounts

When you create an account with us, you must:

  • Account Security: Maintain the confidentiality of your account credentials
  • Accurate Information: Provide accurate, current, and complete information

3. User Responsibilities

You agree to:

  • Use the platform only for lawful purposes
  • Provide accurate booking and package information
  • Comply with all applicable laws and regulations
  • Not interfere with or disrupt the platform's operation

4. Transporter Responsibilities

If you are a transporter, you agree to:

  • Maintain appropriate licenses and insurance
  • Handle packages with care and deliver them on time
  • Provide accurate service information and pricing
  • Comply with all transportation laws and regulations

5. Prohibited Items

Users and transporters must not ship illegal items, hazardous materials, weapons, or items prohibited by law. Twsila reserves the right to refuse service for prohibited items.

6. Limitation of Liability

Twsila acts as a platform connecting users with transporters. We are not liable for loss, damage, or delays caused by transporters. Disputes should be resolved directly between users and transporters.

7. Termination

We reserve the right to suspend or terminate accounts that violate these Terms of Service or engage in fraudulent activity.

8. Contact

For questions about these Terms of Service, contact us at legal@twsila.com